Clients on a monthly payment plan can opt to pay their policy in full mid-term

If your client is on a monthly payment plan, they are now eligible to skip the additional fees by paying their policy in full mid-term.

Clients on a monthly payment plan can opt to pay their policy in full mid-term

Here’s everything you need to know on how to pay your clients policy in full:

Please Note: Paying your client’s policy in full will set the default payment plan to an annual basis for the next renewal term. You have the option to switch back to a monthly payment plan during the renewal process.

 

Step 1: Select the Tenants policy you would like to cancel by clicking ‘DETAILS’:



Step 2: Once you’re in the Policy Record, click the arrow next to the ‘Select Action’ drop-down menu and select ‘Pay in Full’.

 


Step 3: A window with the prompt “The policy will be paid in full” will display on the screen. You'll see the breakdown of the outstanding premium remaining on the policy. You have the option to pay using the card on file or add another credit card.


Step 4: Once the payment method has been selected, a green box will appear confirming that the policy has been paid in full. You can also confirm the status in the Account Notes below.