Hours of Operation

Our Exchange is available 24/7! You can browse our products, quote, and bind, any time online. If you need human intervention, we're available on Live Chat Monday to Friday from 10am to 6pm Eastern Standard Time.

You'll see this little bubble on the bottom right of your webpage when you're on the Exchange. Click on the bubble and you can browse through help articles, explore our Broker Resource Centre, or chat with our Broker Success Team (during business hours). 

Alternatively, you can also send us an email at: brokersupport@apollocover.com we'll get back to you as soon as we can. Our usual hours are 8am to 8pm Eastern Standard Time. Our team works all across Canada, so you can rest assured that someone is always there to answer your questions. If you don't hear from us the same day, please be patient while we comb through our inbox. We'll get back to you within the next business day or 2!